United airlines economy ticket refund policy. Flight changes and refunds are not allowed. On trans atlantic flights operated by united and united express your carry on baggage allowance is the same as for standard economy tickets. If your ticket qualifies you can go to our manage reservations page to cancel your reservation and receive a refund.
Please allow up to seven business days for a refund to post to your credit card. If your ticket qualifies you can go to our manage reservations page to cancel your reservation and receive a refund. The 24 hour timeframe begins at the time you book and ticket your reservation.
Ticket changes are not allowed with basic economy including advance and same day changes. For tickets issued between march 3 and augest 31 2020 there are no change fees. All refunds are credited to the original form of payment used.
To determine which inflight entertainment options are available on your upcoming flight check the inflight amenities tab on the flight status page or in the united app within 24 hours of departure. If you booked through a travel agency a travel website or an airline other than united that source is responsible for notifying you of a schedule change. For all other forms of payment please allow up to 20 days for a refund to be processed.
Basic economy tickets are not eligible for changes but are eligible for a full refund inside 24 hours of booking as long as you completed your purchase one week or more before the original scheduled departure flight. Refunds are not allowed except as stated in the united 24 hour flexible booking policy. Requests for refunds will be credited back in the original form of payment except for purchases made with a united gift certificate which will be credited back in the form of electronic travel certificates.
Currently any ticket both domestic and international purchased between march 1 and may 31 2020 including restrictive basic economy tickets will be granted a one time change without incurring the standard 200 change fee. United airlines has a 24 hour flexible booking policy that allows for a full refund of the fare if a ticket is cancelled or changed within 24 hours of booking. United economy customers can enjoy various types of inflight entertainment on most flights with availability depending on the aircraft.
It depends on how you booked your flight.